Motorola SBG901 Router Manual (Setup & Configuration)

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Motorola SURFboard
SBG901 Wireless Cable Modem Gateway
User Guide
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Safety and Regulatory Information
© 2009 Motorola, Inc. All rights reserved. No part of this publication may be reproduced
in any form or by any means or used to make any derivative work (such as translation,
transformation, or adaptation) without written permission from Motorola, Inc.
MOTOROLA and the Stylized M logo are registered in the US Patent & Trademark
Office. SURFboard is a registered trademark of General Instrument Corporation, a
wholly-owned subsidiary of Motorola, Inc. Microsoft, Windows, Windows NT, Windows
Vista, Internet Explorer, DirectX, and Xbox LIVE are registered trademarks of Microsoft
Corporation; and Windows XP is a trademark of Microsoft Corporation. Linux® is a
registered trademark of Linus Torvalds in the U.S. and other countries. UNIX is a
registered trademark of the Open Group in the United States and other countries.
Macintosh is a registered trademark of Apple Computer, Inc. Adobe, Adobe Acrobat, and
Adobe Acrobat Reader are registered trademarks of Adobe Systems, Inc. All other
product or service names are property of their respective owners. No part of the
contents of this document may be reproduced or transmitted in any form or by any
means without the written permission of the publisher.
Motorola reserves the right to revise this publication and to make changes in content
from time to time without obligation on the part of Motorola to provide notification of
such revision or change. Motorola provides this guide without warranty of any kind,
implied or expressed, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Motorola may make improvements
or changes in the product(s) described in this manual at any time.
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Safety and Regulatory Information
Safety and Regulatory
When using your equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock, and injury to persons, including the following:
Read all of the instructions listed here and/or in the user manual before you operate this
device. Give particular attention to all safety precautions. Retain the instructions for future
This device must be installed and used in strict accordance with manufacturer’s
instructions, as described in the user documentation that is included with the device.
Comply with all warning and caution statements in the instructions. Observe all warning
and caution symbols that are affixed to this device.
To prevent fire or shock hazard, do not expose this device to rain or moisture. The device
must not be exposed to dripping or splashing. Do not place objects filled with liquids,
such as vases, on the device.
This device was qualified under test conditions that included the use of the supplied
cables between system components. To ensure regulatory and safety compliance, use
only the provided power and interface cables and install them properly.
Different types of cord sets may be used for connections to the main supply circuit. Use
only a main line cord that complies with all applicable device safety requirements of the
country of use.
Installation of this device must be in accordance with national wiring codes and conform
to local regulations.
Operate this device only from the type of power source indicated on the device’s marking
label. If you are not sure of the type of power supplied to your home, consult your dealer
or local power company.
Do not overload outlets or extension cords, as this can result in a risk of fire or electric
shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked
wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.
Route power supply cords so that they are not likely to be walked on or pinched by items
placed upon or against them. Pay particular attention to cords where they are attached to
plugs and convenience receptacles, and examine the point where they exit from the
Place this device in a location that is close enough to an electrical outlet to accommodate
the length of the power cord.
Place the device to allow for easy access when disconnecting the power cord of the
device from the AC wall outlet.
Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug
can be fully inserted with no part of the blades exposed.
Place this device on a stable surface.
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Safety and Regulatory Information
It is recommended that the customer install an AC surge protector in the AC outlet to
which this device is connected. This is to avoid damaging the device by local lightning
strikes and other electrical surges.
Postpone installation until there is no risk of thunderstorm or lightning activity in the area.
Do not cover the device or block the airflow to the device with any other objects. Keep
the device away from excessive heat and humidity and keep the device free from
vibration and dust.
Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do
not spray cleaners directly on the device or use forced air to remove dust.
Do not use this product near water: for example, near a bathtub, washbowl, kitchen sink
or laundry tub, in a wet basement, or near a swimming pool.
Upon completion of any service or repairs to this device, ask the service technician to
perform safety checks to determine that the device is in safe operating condition.
Do not open the device. Do not perform any servicing other than that contained in the
installation and troubleshooting instructions. Refer all servicing to qualified service
This device should not be used in an environment that exceeds 40º C.
Note to CATV System Installer:
This reminder is provided to call the CATV system installer’s
attention to Section 820.93 of the National Electric Code, which provides guidelines for proper
grounding and, in particular, specifies that the coaxial cable shield shall be connected to the
grounding system of the building, as close to the point of cable entry as practical.
When you see this symbol on a Motorola product, do not dispose of the product
with residential or commercial waste.
Recycling your Motorola Equipment
Please do not dispose of this product with your residential or commercial waste.
Some countries or regions, such as the European Union, have set up systems to
collect and recycle electrical and electronic waste items. Contact your local
authorities for information about practices established for your region. If collection
systems are not available, call Motorola Customer Service for assistance. Please
for instructions on recycling.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential environment. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the device off and
on, the user is encouraged to try to correct the interference by one or more of the following
Reorient or relocate the receiving antenna.
Increase the separation between the device and receiver.
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Safety and Regulatory Information
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must accept
any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by Motorola for compliance
could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. To comply with the FCC RF exposure compliance requirements, the separation
distance between the antenna and any person’s body (including hands, wrists, feet and ankles)
must be at least 20 cm (8 inches).
This transmitter must not be co-located or operating in conjunction with any other antenna or
The availability of some specific channels and/or operational frequency bands are country
dependent and are firmware programmed at the factory to match the intended destinations. The
firmware setting is not accessible by the end user.
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the
following two conditions:
This Device May Not Cause Interference, and
This Device Must Accept Any Interference, Including Interference That May Cause Undesired
Operation of the Device.
This device is designed to operate with two internal antennas as part of the printed wiring board.
The top facing antenna has a maximum gain of 2dBi and the front facing antenna has a maximum
gain of 4dBi.
To reduce potential radio interference to other users, the antenna types and their gains were so
chosen that the equivalent isotropically radiated power (e.i.r.p) is not more than that permitted for
successful communications.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with a minimum
distance of 20 cm between the radiator and your body.
This device is a wireless network product that uses Direct Sequence Spread Spectrum (DSSS) and
Orthogonal Frequency-Division Multiple Access (OFDMA) radio technologies. The device is
designed to be interoperable with any other wireless DSSS and OFDMA products that comply
The IEEE 802.11 Standard on Wireless LANs (Revision B and Revision G), as defined and
approved by the Institute of Electrical and Electronics Engineers
The Wireless Fidelity (Wi-Fi) certification as defined by the Wireless Ethernet
Compatibility Alliance (WECA).