Motorola SBG6782-AC Router Manual (Setup & Configuration)

There is no better technical help than having the manual of any given product. Fortunately, we are presenting router guide for Motorola SBG6782-AC router. If you need help on topics like web panel access for management, router hard reset, parental control settings, band width allocation, changing your router IP or password from default, port forwarding, then reading this guide is a must.

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User Guide
Motorola SURFboard eXtreme
SBG6782-AC Wireless Cable Modem
& Router with MoCA Networking
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© 2013 ARRIS Enterprises, Inc. All rights reserved.
No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation,
transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this
publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or
ARRIS and the ARRIS logo are trademarks or registered trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used
in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the
marks and names of others.
MOTOROLA, SURFboard, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC, and are used
by ARRIS under license.
All other product or service names are the property of their respective owners.
ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the product(s) described in this manual at
any time.
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Safety and Regulatory Information
SBG6782-AC Wireless Cable Modem & Router
User Guide
365-095-23865 x.1
Safety and Regulatory
Read This Before You Begin
— When using your equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock, and injury to persons, including the following:
Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to
all safety precautions. Retain the instructions for future reference.
This device must be installed and used in strict accordance with manufacturer’s instructions, as described in the user
documentation that is included with the device.
Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed
to this device.
To prevent fire or shock hazard, do not expose this device to rain or moisture. The device must not be exposed to dripping or
splashing. Do not place objects filled with liquids, such as vases, on the device.
This device was qualified under test conditions that included the use of the supplied cables between system components. To
ensure regulatory and safety compliance, use only the provided power and interface cables and install them properly.
Different types of cord sets may be used for connections to the main POWER supply circuit. Use only a main line cord that
complies with all applicable device safety requirements of the country of use.
Installation of this device must be in accordance with national wiring codes and conform to local regulations.
Operate this device only from the type of power source indicated on the device’s marking label. If you are not sure of the type
of power supplied to your home, consult your dealer or local power company.
Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded electrical outlets,
extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in
a shock or fire hazard.
Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay
particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they
exit from the device.
Place this device in a location that is close enough to an electrical outlet to accommodate the length of the power cord.
Place the device to allow for easy access when disconnecting the power cord of the device from the electrical wall outlet.
Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be fully inserted with no part of
the blades exposed.
Place this device on a stable surface.
Avoid damaging the device with static by touching the coaxial cable when it is attached to the earth-grounded coaxial cable-
TV wall outlet.
Always first touch the coaxial cable connector on the device when disconnecting or reconnecting the Ethernet cable from the
device or user’s PC.
It is recommended that the customer install an electrical surge protector in the electrical outlet to which this device is
connected. This is to avoid damaging the device by local lightning strikes and other electrical surges.
Postpone installation until there is no risk of thunderstorm or lightning activity in the area.
Do not use this product near water: for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement, or
near a swimming pool.
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Safety and Regulatory Information
SBG6782-AC Wireless Cable Modem & Router
User Guide
365-095-23865 x.1
Do not cover the device or block the airflow to the device with any other objects. Keep the device away from excessive heat
and humidity and keep the device free from vibration and dust.
Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the
device or use forced air to remove dust.
For added protection, unplug the device from the wall outlet and disconnect the cables to avoid damage to this device during
lightning activity or power surges.
Upon completion of any service or repairs to this device, ask the service technician to perform safety checks to determine that
the device is in safe operating condition.
Do not open the device. Do not perform any servicing other than that contained in the installation and troubleshooting
instructions. Refer all servicing to qualified service personnel.
This device should not be used in an environment that exceeds 104º F (40º C).
Note to CATV System Installer
— This reminder is provided to call the CATV system installer’s attention to Article 820.93 and
820.100 of the National Electric Code, which provides guidelines for proper grounding and, in particular, specifies that the
Coaxial cable shield shall be connected to the grounding system of the building, as close to the point of cable entry as practical.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the device and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) This device must accept any interference received, including interference that may cause
undesired operation.
: Any changes or modifications not expressly approved by Motorola for compliance could void the user’s authority
to operate the equipment.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with the FCC RF
exposure compliance requirements, the separation distance between the antenna and any person’s body (including hands, wrists,
feet and ankles) must be at least 20 cm (8 inches).
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter except those already
approved in this filing.
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Safety and Regulatory Information
SBG6782-AC Wireless Cable Modem & Router
User Guide
365-095-23865 x.1
The availability of some specific channels and/or operational frequency bands are country dependent and are firmware
programmed at the factory to match the intended destinations. The firmware setting is not accessible by the end user.
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:
This device may not cause interference, and
This device must accept any interference, including interference that may cause undesired operation of the device.
CAN ICES-3 (B)/NMB-3 (B)
In Canada, RLAN devices are restricted from using the 5600-5650 MHz frequency band.
: To reduce the potential for harmful interference to co-channel mobile satellite systems, use of the 5150-5250 MHz
frequency band is restricted to indoor use only.
High power radars are allocated as primary users (meaning they have priority) of 5250-5350 MHz and 5650-5850 MHz frequency
bands. These radars could cause interference and/or damage to License Exempt–Local Area Network (LE-LAN) devices.
: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
Cet appareil est conforme à la réglementation RSS-210 d'Industrie Canada. Son utilisation est assujettie aux deux conditions
suivantes :
Cet appareil ne doit pas causer d'interférences et
Cet appareil doit accepter toute interférence reçue, y compris les interférences causant un fonctionnement non désiré.
CAN ICES-3 (B)/NMB-3 (B)
Au Canada, les appareils de réseau local sans fil ne sont pas autorisés à utiliser les bandes de fréquence 5600-5650 MHz.
: afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les
mêmes canaux, les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à
Les radars à haute puissance sont définis en tant qu'utilisateurs principaux (c.-à-d. prioritaires) des bandes de fréquences 5250-
MHz et 5650-5850 MHz. Ces radars peuvent causer de l'interférence ou des dommages susceptibles de nuire aux appareils
exempts de licence–réseau local (LAN-EL).
: cet équipement est conforme aux limites d'exposition aux rayonnements établies par IC pour un
environnement non contrôlé. Cet équipement doit être installé et utilisé de manière à maintenir une distance d'au moins 20 cm
entre la source de rayonnement et votre corps.
This device is a wireless network product that uses Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency-Division
Multiple Access (OFDMA) radio technologies. The device is designed to be interoperable with any other wireless DSSS and
OFDMA products that comply with:
The IEEE 802.11 Standard on Wireless LANs (Revision AC, Revision B, Revision G, and Revision N), as defined and approved
by the Institute of Electrical Electronics Engineers