Motorola SBG6580 Arris Router Manual (Setup & Configuration)

There is no better technical help than having the manual of any given product. Fortunately, we are presenting router guide for Motorola SBG6580 Arris router. If you need help on topics like web panel access for management, router hard reset, parental control settings, band width allocation, changing your router IP or password from default, port forwarding, then reading this guide is a must.

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User Guide
SURFboard® SBG6580
Wireless Cable Modem Gateway
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© 2014 ARRIS Enterprises, Inc. All rights reserved.
No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation,
transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (“ARRIS”).
ARRIS reserves the right to revise this
publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such
revision or change.
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this document to
refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names
of others.
Wi-Fi Alliance
, Wi-Fi
, the Wi-Fi logo, the Wi-Fi CERTIFIED logo, Wi-Fi Protected Access
(WPA), the Wi-Fi Protected Setup logo, and WMM
registered trademarks of Wi-Fi Alliance. Wi-Fi Protected Setup™, Wi-Fi Multimedia™, and WPA2™ are trademarks of Wi-Fi Alliance.
ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the product(s) described in this manual at
any time.
The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice.
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Safety and Regulatory Information
SURFboard® SBG6580 Wireless Cable Modem Gateway
User Guide
Safety and Regulatory
Read This Before You Begin
— When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to
persons, including the following:
Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to all safety precautions.
Retain the instructions for future reference.
This device must be installed and used in strict accordance with manufacturer’s instructions, as described in the user documentation that is included
with the device.
Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to this device.
To prevent fire or shock hazard, do not expose this device to rain or moisture. The device must not be exposed to dripping or splashing. Do not place
objects filled with liquids, such as vases, on the device.
This device was qualified under test conditions that included the use of the supplied cables between system components. To ensure regulatory and
safety compliance, use only the provided power and interface cables and install them properly.
Different types of cord sets may be used for connections to the main POWER supply circuit. Use only a main line cord that complies with all applicable
device safety requirements of the country of use.
Installation of this device must be in accordance with national wiring codes and conform to local regulations.
Operate this device only from the type of power source indicated on the device’s marking label. If you are not sure of the type of power supplied to
your home, consult your dealer or local power company.
Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power
cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.
Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to
cords where they are attached to plugs and convenience receptacles, and examine the point where they exit from the device.
Place this device in a location that is close enough to an electrical outlet to accommodate the length of the power cord.
Place the device to allow for easy access when disconnecting the power cord of the device from the AC wall outlet.
Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be fully inserted with no part of the blades exposed.
Place this device on a stable surface.
Avoid damaging the device with static by touching the coaxial cable when it is attached to the earth-grounded coaxial cable-TV wall outlet.
Always first touch the coaxial cable connector on the device when disconnecting or reconnecting the Ethernet cable from the device or user’s PC.
It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the
device by local lightning strikes and other electrical surges.
Postpone installation until there is no risk of thunderstorm or lightning activity in the area.
Do not use this product near water: for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.
Do not cover the device or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the
device free from vibration and dust.
Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the device or use forced air to
remove dust.
For added protection, unplug the device from the wall outlet and disconnect the cables to avoid damage to this device due to lightning and power
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Safety and Regulatory Information
SURFboard® SBG6580 Wireless Cable Modem Gateway
User Guide
Upon completion of any service or repairs to this device, ask the service technician to perform safety checks to determine that the device is in safe
operating condition.
Do not open the device. Do not perform any servicing other than that contained in the installation and troubleshooting instructions. Refer all servicing
to qualified service personnel.
This device should not be used in an environment that exceeds 104º F (40º C).
Note to CATV System Installer
— This reminder is provided to call the CATV system installer’s attention to Articles 820.93 and 820.100 of the
National Electric Code, which provides guidelines for proper grounding and, in particular, specifies that the Coaxial cable shield shall be connected to the
grounding system of the building, as close to the point of cable entry as practical.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the device and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by ARRIS for compliance could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with the FCC RF exposure compliance
requirements, the separation distance between the antenna and any person’s body (including hands, wrists, feet and ankles) must be at least 20 cm (8
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter except those already approved in this filing.
The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to
match the intended destinations. The firmware setting is not accessible by the end user.
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:
This device may not cause interference, and
This device must accept any interference, including interference that may cause undesired operation of the device.
CAN ICES-3 (B)/NMB-3 (B)
In Canada, RLAN devices are restricted from using the 5600-5650 MHz frequency band.
To reduce the potential for harmful interference to co-channel mobile satellite systems, use of the 5150-5250 MHz frequency band is
restricted to indoor use only.
High power radars are allocated as primary users (meaning they have priority) of 5250-5350 MHz and 5650-5850 MHz frequency bands. These radars
could cause interference and/or damage to License Exempt–Local Area Network (LE-LAN) devices.
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Safety and Regulatory Information
SURFboard® SBG6580 Wireless Cable Modem Gateway
User Guide
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with a minimum distance of 20 cm between the radiator and your body.
Cet appareil est conforme à la réglementation RSS-210 d'Industrie Canada. Son utilisation est assujettie aux deux conditions suivantes :
Cet appareil ne doit pas causer d'interférences et
Cet appareil doit accepter toute interférence reçue, y compris les interférences causant un fonctionnement non désiré.
CAN ICES-3 (B)/NMB-3 (B)
Au Canada, les appareils de réseau local sans fil ne sont pas autorisés à utiliser les bandes de fréquence 5600-5650 MHz.
afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux, les dispositifs
fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l'intérieur
Les radars à haute puissance sont définis en tant qu'utilisateurs principaux (c.-à-d. prioritaires) des bandes de fréquences 5250-5350
MHz et 5650-5850
MHz. Ces radars peuvent causer de l'interférence ou des dommages susceptibles de nuire aux appareils exempts de licence–réseau local (LAN-EL).
: cet équipement est conforme aux limites d'exposition aux rayonnements établies par IC pour un environnement non contrôlé. Cet
équipement doit être installé et utilisé de manière à maintenir une distance d'au moins 20 cm entre la source de rayonnement et votre corps.
This device is a wireless network product that uses Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency-Division Multiple Access (OFDMA)
radio technologies. The device is designed to be interoperable with any other wireless DSSS and OFDMA products that comply with:
The IEEE 802.11 Standard on Wireless LANs (Revision B, Revision G, and Revision N), as defined and approved by the Institute of Electrical Electronics
The Wireless Fidelity (Wi-Fi) certification as defined by the Wireless Ethernet Compatibility Alliance (WECA).
In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the
organization. For example, using wireless equipment in any environment where the risk of interference to other devices or services is perceived or
identified as harmful.
If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment, you are encouraged to ask for
authorization to use the device prior to turning on the equipment.
The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this
product, or the substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of the interference
caused by such unauthorized modification, substitution, or attachment is the responsibility of the user.
The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from
failing to comply with these guidelines.
The use of the 5150-5250 MHz frequency band is restricted to Indoor Use Only.
This device allows you to create a wireless network. Wireless network connections may be accessible by unauthorized users. For
more information on how to protect your network, see the
Change the Default User Name and Password
for instructions or visit the ARRIS Support